First we hope and pray you, your family, friends, work and business are ok and are managing to cope in these tough times.
As a result of the coronavirus outbreak, we have had to take some very difficult decision.
We have worked hard in setting up systems and technology so that our staff can work from home, which was a huge undertaking by our IT and telecoms team.
Branch Closures & Viewings:
In accordance with the government guidelines, we have closed both our branches and stopped doing viewings. We have where possible (particularly with our empty properties) created video tours and have ensured all information is available in our description.
Unfortunately despite being in a lock down mean their are some people who are in an unfortunate position where they have to move. We have created videos for all our empty properties and will answer all the question to enable you to make a decision (including a flexible 1 month break clause if required) and we will try our best to make it happen.
How to Contact us:
As most of our staff are working from home, please try and communicate by email if possible. Our staff are all working hard and will get back to you as soon as possible
General Email: email@example.com
Maintenance issues: firstname.lastname@example.org or message / WhatsApp on: 07793 727550
Existing Tenants & landlords: email@example.com or message / WhatsApp on: 07881751 025
We have now set up web chat facilities on our website to enable our clients to contact us. See the chat button on the bottom corner of the website
How to report any maintenance issues and how to get updates on existing issues:
The best way is to use our dedicated portal: www.oystermaintenance.co.uk
We will off course keep you informed so you can in turn talk to your bank about a mortgage holiday
THANK YOU FOR YOUR PATIENCE AND COOPERATION. These are tough times and together we all pray that there are minimal long-term effects